West Kentucky Veterinary Hospital, Hopkinsville, KY 42240

West Kentucky Veterinary Hospital

3828 Lafayette Road
Hopkinsville, KY 42240

(270)885-0985

www.westkentuckyvet.com

CLIENT CARE SPECIALIST POSITION - 1 OPENING

West Kentucky Veterinary Hospital is currently looking for a receptionist who is outgoing, friendly and has a personality suited for the demands of the front desk. West Kentucky Veterinary Hospital is just 15 easy minutes from the Clarksville/Ft Campbell area in Hopkinsville, Kentucky.

Performance Requirements:

  • Flexibility to work beyond scheduled hours if necessary 
  • Must be able to multi-task and complete assigned tasks in a timely manner
  • Must be able to work in a busy, fast-paced environment
  • Must be a team player, cooperative, positive, and proactive
  • Must adhere to the hospital policies
  • Outstanding attendance and punctuality are required.
  • Be an active listener and an active thinker
  • Be aware of sensitive situations, showing compassion
  • Display a “can do” attitude and show up to do work

Job Description:

  • Greet clients as they arrive at the hospital and present necessary paperwork for completion
  • Schedule appointments for clients either on the telephone or in-person
  • Maintain upkeep and cleanliness of lobby area to include stocking sweeping or mopping as needed, cleaning, tidying seating area
  • Process fax/emails throughout the day as needed
  • Assist in maintaining records
  • Maintain cash drawer and cash deposits
  • Handle customer complaints and issues as they happen
  • Consult with clients about flea/tick and heartworm prevention, and other medications 

Experience: Not required but preferred.

  • Veterinary experience: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Job Type: Full-Time

  • Clinic Hours of Operations are Monday-Friday 7:30 am - 5:30 pm.
  • Hours May Very
  • Minimal Overtime

It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.

To Apply Send resume to: manager@westkentuckyvet.com Or pick up application at the clinic.